Introduction

Welcome to https://mediopastel.com/ (the “Website”). The Website is owned and operated by MEDIO PASTEL LLC and their subsidiaries and affiliates (collectively referred to herein as “MEDIO PASTEL” “we,” “us” and “our”).

By using the Website, you agree to be bound by all the terms and conditions contained in this Terms of Use Agreement (the “Agreement”) and any and all rules, guidelines and directions found throughout the Website. Please read this Agreement carefully. This Agreement applies to all users of the Website, including users who are viewers of material on the Website and users who register for the Website as set forth below in Section 6.

In addition, when you use any current or future version of the Website, you also will be subject to the terms and conditions of this Agreement. Please print a copy of this Agreement for your records. We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those in a new Terms of Use Agreement. Your use of the Website following any such modification constitutes your agreement to the terms of the modified Agreement. You should visit this page periodically to learn of any changes to this Agreement.

Privacy

Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this Agreement.

Consideration

You acknowledge that this Agreement is supported by reasonable and valuable consideration, the receipt and adequacy of which is hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of the Website and receipt of data, materials, and information available at or through the Website.

License and website access

MEDIO PASTEL grants you a limited, revocable, and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MEDIO PASTEL. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders, or similar data gathering and extraction tools.

Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MEDIO PASTEL. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MEDIO PASTEL and its affiliates, licensors, or licensees without express written consent of MEDIO PASTEL. You may not use meta tags or any other hidden text using MEDIO PASTEL’s name or trademarks without the express written consent of MEDIO PASTEL. Any unauthorized use will immediately terminate the permission or license granted by MEDIO PASTEL.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MEDIO PASTEL so long as the link does not portray MEDIO PASTEL or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by MEDIO PASTEL in its sole discretion. You may not use any MEDIO PASTEL logo or other proprietary graphic or trademark as part of the link without express written permission of MEDIO PASTEL. You may not make any other part of the Website, other than the homepage of the Website, available as part of another service by “deep linking,” or otherwise, without prior written permission from MEDIO PASTEL.

Secure shopping guarantee

MEDIOPASTEL.COM uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

Restriction on use of materials

Trademarks. MEDIO PASTEL, and other trademarks, service marks, trade names, and trade dress indicated on our Website are trademarks or registered trademarks of MEDIO PASTEL and its affiliates, licensors and licensees in the United States and other countries. All rights in such names are hereby reserved. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Website confers on you any license or right under any patent or trademark owned or controlled by MEDIO PASTEL or any third party.

Copyright. All information, text, images, photographs, graphics, videos, music, user interface and other content and materials contained on the Website are the copyrighted property of MEDIO PASTEL or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Website for any purposes. Nothing stated or implied on the Website confers on you any license or right under any copyright of MEDIO PASTEL or any third party.

The Website and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Website, or use the contents of the Website in litigation, or for any commercial or promotional purposes, without the express written consent of MEDIO PASTEL or its lawful successors and assigns.

For usage permission, please contact us via e-mail at info@mediopastel.com

Your Responsibilities

You agree to comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from MEDIO PASTEL. As a condition of your use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by this Agreement. All information that you provide in connection with any interaction with the Website or any co-branded Website must be accurate, complete, and current.

By using the Website, you agree not to violate or attempt to violate the security of the Website, including, by way of illustration but not limitation, actions such as accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mailbombing,” or “crashing” the Website; sending unsolicited e-mail, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any e-mail or posting.

Termination or Restriction

MEDIO PASTEL may terminate or restrict your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. You may also terminate your use of the Website at any time, provided that all of the provisions of this Agreement, including, without limitation, ownership provisions, warranty disclaimers, and indemnity limitations, shall survive any such termination.

Purchasing Process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

Users must choose the desired Product and verify their purchase selection.

After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order Submission

When the User submits an order, the following applies:

The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page. In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.

Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

Payment Methods

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Website.

All payments are independently processed through third-party services. Therefore, this Website does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

Product information

Prices, descriptions or availability of Products are outlined in the respective sections of this Website and are subject to change without notice.

While Products on this Website are presented with the greatest accuracy technically possible, representation on this Website through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on this Website are displayed:

Either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Retention of product ownership

Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.

Delivery

All orders are subject to a delivery time frame of up to 7 days. Once your order has been completed and shipped, you will receive a dispatch confirmation email, along with your tracking details from USPS.

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in this document or as described in the delivery note. Users may refuse to accept the parcel if visibly damaged.

Goods are delivered to the following areas: United State of America & Puerto Rico.

Delivery times are specified on this Website or during the purchasing process.

Failed Delivery

The seller cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User.

If the goods are not received or collected at the time or within the deadline specified, the goods will be returned to the Owner, who will contact the User to schedule a second delivery attempt or to agree on the future course of action.

Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.

Disclaimer

Please carefully read and understand the following disclaimer before using any products purchased from mediopastel.com.

• Natural Ingredients: Our product at mediopastel.com is formulated using natural ingredients. While we strive to provide safe and effective skincare solutions, it's important to note that individual skin types and conditions may react differently to these ingredients. If you have any known skin sensitivities or special conditions, we strongly recommend consulting with a medical professional or dermatologist before using our product.

• Usage Recommendations: Our product is designed for normal skin types. However, if you have any specific skin concerns or conditions, it is advisable to seek advice from a medical professional or dermatologist before incorporating our product into your skincare routine. They will be able to provide personalized guidance based on your unique circumstances.

• Sun Protection: Please be aware that our product does not contain sunscreen and does not provide protection against sunburn. Prolonged exposure to the sun without proper sun protection can increase the risk of skin aging, skin cancer, and other harmful effects, even if you do not experience visible burns. We recommend using a separate sunscreen product in conjunction with our product when exposing your skin to the sun.

• Skin Irritation: While we strive to create gentle and non-irritating products, it is possible for individuals to experience skin irritation or allergic reactions. If you experience any discomfort, redness, or irritation after using our product, discontinue use immediately and consult a medical professional.

• Eye and Facial Skin Contact: Avoid direct contact with the eyes and delicate facial skin. In case of accidental contact, rinse thoroughly with water. If any irritation persists, seek medical attention.

• Please note that the above information is provided as a general guideline. It is your responsibility as the consumer to assess your own skin's suitability for our product and to take appropriate precautions.